Close CRM vs Freshsales
An in-depth, side-by-side comparison of Close CRM and Freshsales to help you pick the right tool for your workflow.
Quick Comparison
Close
Freshworks
Feature Comparison
| Feature | Close CRM | Freshsales |
|---|---|---|
| Built-in calling | Make and receive calls directly from the CRM with call recording. | — |
| Email sequences | Automated multi-step email sequences with tracking. | — |
| Freddy AI | — | AI-powered lead scoring and deal predictions. |
| Built-in communication | — | Phone, email, and chat natively integrated. |
| Pipeline management | — | Visual deal pipeline with weighted forecasting. |
Pricing Comparison
| Close CRM | Freshsales | |
|---|---|---|
| Pricing Model | Subscription | Subscription |
| Starting Price | $29/mo | $15/mo |
| Free Trial | Yes | Yes |
| Free Plan | No | Yes |
Close CRM Plans
- Startup $29 /monthly
- Professional $99 /monthly
Freshsales Plans
- Growth $15 /monthly
- Pro $39 /monthly
Pros & Cons
Close CRM
+ Pros
- + Built-in dialer
No need for separate phone or calling software.
- + Fast setup
Get up and running in hours, not weeks.
− Cons
- − Smaller ecosystem
Fewer third-party integrations compared to Salesforce or HubSpot.
Freshsales
+ Pros
- + Affordable AI
AI features available at lower price points than competitors.
- + Clean interface
Modern, uncluttered UI that reps adopt quickly.
− Cons
- − Limited customization
Less flexible than Salesforce for complex workflows.
Integration Overlap
Shared
- ✓ Zapier Automation
Only in Close CRM
- + HubSpot CRM
Only in Freshsales
- + Gmail Email
Who Should Use Each Tool?
Close CRM
+ Best For
Inside sales teams doing high-volume outbound calling and emailing.
− Not Ideal For
Field sales teams or companies needing deep marketing automation.
Freshsales
+ Best For
Growing teams that want AI insights without enterprise pricing.
− Not Ideal For
Large enterprises needing deep platform customization.
Frequently Asked Questions
What is the difference between Close CRM and Freshsales?
+
Close CRM focuses on Inside sales CRM with built-in calling and email while Freshsales focuses on AI-powered CRM for growing teams. Close CRM scores 82/100 overall compared to Freshsales's 80/100. Close CRM is best for inside sales teams doing high-volume outbound calling and emailing., whereas Freshsales is best for growing teams that want ai insights without enterprise pricing..
Which is cheaper, Close CRM or Freshsales?
+
Close CRM starts at $29/mo. Freshsales starts at $15/mo. Close CRM offers a free trial. Freshsales has a free plan.
Should I choose Close CRM or Freshsales for my sales team?
+
Choose Close CRM if you need inside sales crm with built-in calling and email — it is best for inside sales teams doing high-volume outbound calling and emailing.. Choose Freshsales if you need ai-powered crm for growing teams — it is best for growing teams that want ai insights without enterprise pricing.. Both tools compete in CRM Systems and Sales Automation.
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