Close CRM vs Pipedrive
An in-depth, side-by-side comparison of Close CRM and Pipedrive to help you pick the right tool for your workflow.
Quick Comparison
Feature Comparison
| Feature | Close CRM | Pipedrive |
|---|---|---|
| Built-in calling | Make and receive calls directly from the CRM with call recording. | — |
| Email sequences | Automated multi-step email sequences with tracking. | — |
| Visual pipeline | — | Drag-and-drop kanban board for managing deal stages. |
| Workflow automation | — | Automate follow-ups, deal creation, and task assignments. |
| Email tracking | — | Track email opens and clicks with built-in email integration. |
Pricing Comparison
| Close CRM | Pipedrive | |
|---|---|---|
| Pricing Model | Subscription | Subscription |
| Starting Price | $29/mo | $14/mo |
| Free Trial | Yes | Yes |
| Free Plan | No | No |
Close CRM Plans
- Startup $29 /monthly
- Professional $99 /monthly
Pipedrive Plans
- Essential $14 /monthly
- Advanced $34 /monthly
Pros & Cons
Close CRM
+ Pros
- + Built-in dialer
No need for separate phone or calling software.
- + Fast setup
Get up and running in hours, not weeks.
− Cons
- − Smaller ecosystem
Fewer third-party integrations compared to Salesforce or HubSpot.
Pipedrive
+ Pros
- + Easy to use
Minimal setup time with an intuitive drag-and-drop interface.
- + Affordable
Competitive pricing for small and growing teams.
− Cons
- − Limited reporting
Reporting is less advanced compared to enterprise CRMs.
Integration Overlap
Shared
- ✓ Zapier Automation
Only in Close CRM
- + HubSpot CRM
Only in Pipedrive
- + Gmail Email
- + Slack Collaboration
Who Should Use Each Tool?
Close CRM
+ Best For
Inside sales teams doing high-volume outbound calling and emailing.
− Not Ideal For
Field sales teams or companies needing deep marketing automation.
Pipedrive
+ Best For
SMBs wanting a clean, visual pipeline without complexity.
− Not Ideal For
Enterprise teams needing advanced customization and reporting.
Frequently Asked Questions
What is the difference between Close CRM and Pipedrive?
+
Close CRM focuses on Inside sales CRM with built-in calling and email while Pipedrive focuses on Visual pipeline management for SMBs. Close CRM scores 82/100 overall compared to Pipedrive's 84/100. Close CRM is best for inside sales teams doing high-volume outbound calling and emailing., whereas Pipedrive is best for smbs wanting a clean, visual pipeline without complexity..
Which is cheaper, Close CRM or Pipedrive?
+
Close CRM starts at $29/mo. Pipedrive starts at $14/mo. Close CRM offers a free trial. Pipedrive offers a free trial.
Should I choose Close CRM or Pipedrive for my sales team?
+
Choose Close CRM if you need inside sales crm with built-in calling and email — it is best for inside sales teams doing high-volume outbound calling and emailing.. Choose Pipedrive if you need visual pipeline management for smbs — it is best for smbs wanting a clean, visual pipeline without complexity.. Both tools compete in CRM Systems and Sales Automation.
Need Help Choosing Between Close CRM and Pipedrive?
Get expert guidance on which sales tool fits your team's workflow, tech stack, and budget.