Close CRM vs Salesforce Sales Cloud
An in-depth, side-by-side comparison of Close CRM and Salesforce Sales Cloud to help you pick the right tool for your workflow.
Quick Comparison
Close
Salesforce
Feature Comparison
| Feature | Close CRM | Salesforce Sales Cloud |
|---|---|---|
| Built-in calling | Make and receive calls directly from the CRM with call recording. | — |
| Email sequences | Automated multi-step email sequences with tracking. | — |
| Opportunity management | — | Track deals through customizable pipeline stages with real-time visibility. |
| Einstein AI | — | AI-powered lead scoring, forecasting, and activity capture. |
| Reports & dashboards | — | Build custom reports and real-time dashboards for pipeline analytics. |
Pricing Comparison
| Close CRM | Salesforce Sales Cloud | |
|---|---|---|
| Pricing Model | Subscription | Subscription |
| Starting Price | $29/mo | $25/mo |
| Free Trial | Yes | Yes |
| Free Plan | No | No |
Close CRM Plans
- Startup $29 /monthly
- Professional $99 /monthly
Salesforce Sales Cloud Plans
- Starter $25 /monthly
- Professional $80 /monthly
Pros & Cons
Close CRM
+ Pros
- + Built-in dialer
No need for separate phone or calling software.
- + Fast setup
Get up and running in hours, not weeks.
− Cons
- − Smaller ecosystem
Fewer third-party integrations compared to Salesforce or HubSpot.
Salesforce Sales Cloud
+ Pros
- + Highly customizable
Extremely flexible platform that adapts to any sales process.
- + Massive ecosystem
Thousands of integrations via AppExchange marketplace.
− Cons
- − Steep learning curve
Complex admin setup often requires dedicated Salesforce admins.
- − Expensive at scale
Per-user pricing adds up quickly for larger teams.
Integration Overlap
Shared
No overlapping integrations
Only in Close CRM
- + Zapier Automation
- + HubSpot CRM
Only in Salesforce Sales Cloud
- + Slack Collaboration
- + Outlook Email
- + Mulesoft Integration
Who Should Use Each Tool?
Close CRM
+ Best For
Inside sales teams doing high-volume outbound calling and emailing.
− Not Ideal For
Field sales teams or companies needing deep marketing automation.
Salesforce Sales Cloud
+ Best For
Mid-market to enterprise teams needing deep CRM customization.
− Not Ideal For
Small teams wanting a simple, quick-to-deploy CRM.
Frequently Asked Questions
What is the difference between Close CRM and Salesforce Sales Cloud?
+
Close CRM focuses on Inside sales CRM with built-in calling and email while Salesforce Sales Cloud focuses on Enterprise CRM + pipeline management. Close CRM scores 82/100 overall compared to Salesforce Sales Cloud's 90/100. Close CRM is best for inside sales teams doing high-volume outbound calling and emailing., whereas Salesforce Sales Cloud is best for mid-market to enterprise teams needing deep crm customization..
Which is cheaper, Close CRM or Salesforce Sales Cloud?
+
Close CRM starts at $29/mo. Salesforce Sales Cloud starts at $25/mo. Close CRM offers a free trial. Salesforce Sales Cloud offers a free trial.
Should I choose Close CRM or Salesforce Sales Cloud for my sales team?
+
Choose Close CRM if you need inside sales crm with built-in calling and email — it is best for inside sales teams doing high-volume outbound calling and emailing.. Choose Salesforce Sales Cloud if you need enterprise crm + pipeline management — it is best for mid-market to enterprise teams needing deep crm customization.. Both tools compete in CRM Systems and Sales Automation.
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