Gong vs Outreach
An in-depth, side-by-side comparison of Gong and Outreach to help you pick the right tool for your workflow.
Quick Comparison
Feature Comparison
| Feature | Gong | Outreach |
|---|---|---|
| Call recording & analysis | Automatically record, transcribe, and analyze sales calls. | — |
| Deal intelligence | AI-powered deal risk scoring and pipeline visibility. | — |
| Coaching insights | Identify winning behaviors and coach reps with data. | — |
| Sequences | — | Multi-touch outreach sequences across email, phone, and social. |
| Deal management | — | AI-powered pipeline inspection and deal health scoring. |
| Revenue intelligence | — | Forecast accuracy and pipeline analytics for managers. |
Pricing Comparison
| Gong | Outreach | |
|---|---|---|
| Pricing Model | Custom | Custom |
| Starting Price | Contact sales | Contact sales |
| Free Trial | No | No |
| Free Plan | No | No |
Gong Plans
- Custom Contact for pricing
Outreach Plans
- Custom Contact for pricing
Pros & Cons
Gong
+ Pros
- + Best-in-class AI
Industry-leading conversation analysis and insight quality.
- + Deal visibility
Surfaces deal risks that managers would otherwise miss.
− Cons
- − High cost
Enterprise pricing can be prohibitive for smaller teams.
Outreach
+ Pros
- + Enterprise-grade
Robust features for large teams with complex sales processes.
- + Strong analytics
Deep reporting on sequence performance and rep activity.
− Cons
- − Steep price
Custom pricing typically starts high, suited for larger budgets.
- − Complex onboarding
Full deployment and training can take weeks.
Integration Overlap
Shared
- ✓ Salesforce CRM
Only in Gong
- + Zoom Video Conferencing
- + Slack Collaboration
Only in Outreach
- + Microsoft Dynamics CRM
- + LinkedIn Sales Nav Prospecting
Who Should Use Each Tool?
Gong
+ Best For
Revenue teams that want data-driven coaching and deal intelligence.
− Not Ideal For
Teams with low call volume or simple transactional sales.
Outreach
+ Best For
Enterprise sales teams running structured outbound playbooks.
− Not Ideal For
Small teams or startups looking for quick, affordable outreach.
Frequently Asked Questions
What is the difference between Gong and Outreach?
+
Gong focuses on Revenue intelligence and conversation analytics while Outreach focuses on Enterprise sales engagement and execution. Gong scores 88/100 overall compared to Outreach's 86/100. Gong is best for revenue teams that want data-driven coaching and deal intelligence., whereas Outreach is best for enterprise sales teams running structured outbound playbooks..
Which is cheaper, Gong or Outreach?
+
Gong offers Custom pricing. Outreach offers Custom pricing.
Should I choose Gong or Outreach for my sales team?
+
Choose Gong if you need revenue intelligence and conversation analytics — it is best for revenue teams that want data-driven coaching and deal intelligence.. Choose Outreach if you need enterprise sales engagement and execution — it is best for enterprise sales teams running structured outbound playbooks.. Both tools compete in Sales Automation.
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