Zoho CRM icon Zoho CRM

Zoho CRM

Zoho

Enterprise-grade CRM features at a fraction of the cost of larger platforms.

Highly customizable CRM with AI assistant Zia and omnichannel engagement.

81
Overall Score
User Rating
Subscription
Pricing
Medium
Setup
CRM Systems Sales Automation
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[ Features ]

Key Features

Zia AI assistant

Predictive lead scoring, anomaly detection, and workflow suggestions.

Omnichannel engagement

Email, phone, social, and live chat from one view.

[ Analysis ]

Pros & Cons

+ Pros

  • +
    Great value
    Rich feature set at very competitive pricing.
  • +
    Deep customization
    Canvas design studio lets you build custom layouts.

− Cons

  • −
    UI can feel dated
    Interface is functional but less polished than newer CRMs.
[ Pricing ]

Pricing Plans

Standard

$14 /monthly
  • + Lead management
  • + Workflows
Get Started
Most Popular

Professional

$23 /monthly
  • + SalesSignals
  • + Blueprint automation
Get Started
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